Shipping and Delivery policy

Shipping & Delivery Policy – Esseneur

Shipping Eligibility

We currently deliver to most pin codes across India. If you’d like to confirm whether we ship to your location, please write to us at support@esseneur.com.

Shipping to Multiple Addresses

At this time, we are unable to ship a single order to multiple addresses. If you would like to send items to different addresses, we recommend placing separate orders.

International Shipping

Yes, we ship worldwide! Our international delivery network includes the US, Singapore, Dubai, Australia, and many more countries.

For international orders:

  • Orders under ₹15,000 → Shipping charge: ₹3000

  • Orders above ₹15,000 → Shipping charge: ₹2000

  • For other countries, shipping is charged at actuals.

Please note: Any import duties, taxes, or brokerage fees applicable in your country will need to be borne by you at the time of delivery.

  • For the US and Australia, import duties are usually not applicable.

  • For Europe/UK, shipments may be subject to duties or collection fees, as per local laws.

For queries, please reach out to support@esseneur.com.

Delivery Charges (India)

  • Free shipping for all prepaid orders above ₹1000 within India.

  • A standard shipping fee of ₹95 (non-refundable) applies to orders below ₹1000.

  • For Cash on Delivery (COD) orders, a handling charge of ₹50 (non-refundable) is applicable.

Delivery Timelines

  • Domestic orders (India): Usually delivered within 3–10 working days (excluding Sundays and public holidays) from the purchase date.

  • International orders: Please expect delivery within 12–20 working days.

Express Delivery

We understand that sometimes you may need your outfit urgently for a special occasion 💌. In such cases, we offer 48-hour express shipping (subject to availability).

  • To request this, email us at support@esseneur.com before placing your order.

  • An additional surcharge of ₹199 per product will apply.

Order Tracking

Once your order is shipped, you will receive an email with tracking details.

  • You can also log in to your Esseneur account → My Account → Orders to track your shipment.

  • If you don’t have an account, simply use the “Track Shipping” link in your confirmation email.

For any assistance, you can always reach our support team at support@esseneur.com (available Monday to Saturday, 10:00 am – 7:00 pm, excluding public holidays).

✨ At Esseneur, we believe in creating clothing that’s essential for the entrepreneur in you — and delivering it with care, wherever you are in the world.